Delivery Conditions

Rewire Security offers free delivery with Royal Mail on all orders within the UK. International orders are subject to Royal Mail International shipping fees.

Delivery Terms

Rewire Security offers a wide range of smart GPS tracking devices coupled with reliable GPS tracking software and apps for tracking assets, people and vehicles in real-time. We provide ready-made-solutions, arriving at your doorstep pre-configured and ready to work as soon as you power up the tracking device and login to the system.

Is my order on its way to me?

When your order has been dispatched you will receive a confirmation email with your tracking number. Click the link to locate your parcel. Please note that you will not be able to track your order until the day after you receive your tracking information.

What is Standard delivery?

Standard delivery is by Royal mail and FREE, and will be delivered within 1-2 working days, provided that payment is received before 1:30 pm on the day that the order is placed.

You do not need to enter a code at checkout. FREE Standard delivery will be applied automatically if the shipping address is within the UK.

Please note that this offer doesn’t apply to the countries outside of the United Kingdom. Please refer to point 4 for further information.

How do I track my order?

When you place an order and it is dispatched you will receive an email with a tracking number. Please use the tracking number to locate your parcel on either the DHL website or the GLS website for Royal Mail deliveries. Please note that you will not be able to track your order until the day after you receive your tracking information.

What is Express delivery?

Express delivery costs depend on your package weight and your order will be delivered the next working day, provided that payment is received before 1:30 pm on the day that the order is placed.

Examples:

  • If you place your order by 1 pm Monday to Thursday, you will receive your order the next working day.
  • If you order before 1 pm on Friday you will receive your order the following Monday.
  • If you place your order between 1 pm Friday and 1 pm Monday, you will receive your order on Tuesday.
  • If you place your order on a European Bank Holiday it will be delivered 1 working day later.

European bank holidays:

  • 25 December: Christmas Day
  • 28 December: Boxing Day (substitute day)

2016

  • 1 January
  • 25 March
  • 28 March
  • 1 May (Belgium)
  • 2 May
  • 5 May (Belgium)
  • 16 May (Belgium)
  • 30 May
  • 21 July (Belgium)
  • 15 August (Belgium)
  • 29 August
  • 1 November (Belgium)
  • 11 November
  • 25 December
  • 26 December
  • 27 December: Christmas Day (substitute day)

Where do you deliver?

Rewire Security currently ships to addresses within Great Britain and Northern Ireland for free with Royal Mail. Shipments to Other countries are sent Internationally signed and they are subject to shipping costs.

How does your delivery service work?

Our orders are sent via Royal Mail through GLS and must be signed for upon delivery, a first attempt will be made for delivery, if not picked up the parcel will need to be picked up from the Royal Mail drop point, normally the post office.

Are there any locations that you do not deliver?

No, we deliver worldwide. Shipments to addresses outside of the UK are sent internationally signed and subject to shipping costs.

What time do you deliver?

Royal Mail will deliver between 08:00 and 18:00 Business Days. A signature will be required upon delivery.